Mobile top-up

Currency	Purchase	Sale
EUR UAH	46.7	47.7
USD UAH	41.2	41.8
PLN UAH	10.5	11.14

Currency	Purchase	Sale
EUR UAH	46.68	47.8469
USD UAH	41.3	41.841
PLN UAH	10.98	11.236

Currency	For UAH
EUR UAH	47.3104
USD UAH	41.6758
PLN UAH	11.1379

Metals	Weight, g	UAH/1 g
XAU Gold	1	0
XAU Gold	100	0

Metals	Weight, g	UAH/1 g
XAU Gold	1	0
XAU Gold	100	0

Metals	Weight, g	UAH/1 g
XAU Gold	1	0
XAU Gold	100	0

Currency	Purchase	Sale
PLN UAH	10.98	11.236
GBP UAH	55.65	56.4972

Just a few seconds and you can call your nearest or scroll newsfeed in social networks.

Convenient top-up methods

Privat24, ATMs, voice menu, SMS banking and many more.

Automatic payments

A convenient way to automate payment for your bills.

Templates in Privat24

Save templates and payment history to top-up again.

Instant transactions

When paid, funds are immediately transferred to the mobile account.

Top up

How to top up a mobile

Privat24 (Android/iOS)

Open the Privat24 app and click “Mobile top-up”

Select the card, enter the phone number or select from your contacts and indicate the top-up amount

Click “Next”, check and confirm the transaction

Privat24 (Android/iOS)

Open the Privat24 app and click “Mobile top-up”
Select the card, enter the phone number or select from your contacts and indicate the top-up amount
Click “Next”, check and confirm the transaction

Self-service terminal

Open “Mobile top-up” menu on the home screen

Enter the phone number, click “Next” and log in

Insert cash into the bill receptor and click “Top up”or “Pay by card”

Indicate the top-up amount and click “Next”

Insert the card or select it from the list of your personal cards and enter the PIN

Self-service terminal

Open “Mobile top-up” menu on the home screen
Enter the phone number, click “Next” and log in
Insert cash into the bill receptor and click “Top up”or “Pay by card”
Indicate the top-up amount and click “Next”
Insert the card or select it from the list of your personal cards and enter the PIN

Automatic payment

Select “More services – Automatic payments”

Click “Create automatic payment – Mobile top-up”

Enter the phone number, the top-up amount and click “Next”

Select the debit frequency “Once a month”, “Arbitrary period” or “Upon enrollment to the card”

Indicate initial debit date, the card and click “Next”

Automatic payment

Log in to yourPrivat24 personal profile
Select “More services – Automatic payments”
Click “Create automatic payment – Mobile top-up”
Enter the phone number, the top-up amount and click “Next”
Select the debit frequency “Once a month”, “Arbitrary period” or “Upon enrollment to the card”
Indicate initial debit date, the card and click “Next”

Privat24 (web-version)

Enter the phone number in the “Mobile top-up” section

Indicate the top-up amount, select the card and click “Add to cart”

Click “Pay”

Privat24 (web-version)

Log in to yourPrivat24 personal profile
Enter the phone number in the “Mobile top-up” section
Indicate the top-up amount, select the card and click “Add to cart”
Click “Pay”

ATM

Click “Top up mobile”

Insert the card and enter the PIN

Enter the phone number

Indicate the top-up amount

Check the data and click “Confirm”

ATM

Click “Top up mobile”
Insert the card and enter the PIN
Enter the phone number
Indicate the top-up amount
Check the data and click “Confirm”

ATM-Recycler

Click “Top up mobile”

Insert or tap your card and enter the PIN

Select phone number from the list or click “Top up a different number”

Check the data and insert cash or select one of your cards to pay

Click “Top up”

ATM-Recycler

Click “Top up mobile”
Insert or tap your card and enter the PIN
Select phone number from the list or click “Top up a different number”
Check the data and insert cash or select one of your cards to pay
Click “Top up”

SMS banking

To top up your financial phone number:

Send SMS* from your financial phone number to 10060. The SMS text: PAYxxx+XXXX where:
- xxx is the top-up amount;
- XXXX are the last 4 digits of the card number from which you want to top up.

To top up a different number (yours but not the financial one or the phone number of another customer):

Send SMS* from your financial number to 10060. The SMS text: PAYxxx+XXXX+YYYYYYYYYY where:
- xxx is the top-up amount;
- XXXX are the last 4 digits of the card number from which you want to top up;
- YYYYYYYYYY are the 10 digits of the phone number you are topping up (the number should not contain “+38”).

* SMS cost is charged pursuant to the rates of your mobile operator.

Warning! SMS commands are sent without spaces. The “+” sign must be typed.

SMS banking

To top up your financial phone number:

Send SMS* from your financial phone number to 10060. The SMS text: PAYxxx+XXXX where:
- xxx is the top-up amount;
- XXXX are the last 4 digits of the card number from which you want to top up.
To top up a different number (yours but not the financial one or the phone number of another customer):

Send SMS* from your financial number to 10060. The SMS text: PAYxxx+XXXX+YYYYYYYYYY where:
- xxx is the top-up amount;
- XXXX are the last 4 digits of the card number from which you want to top up;
- YYYYYYYYYY are the 10 digits of the phone number you are topping up (the number should not contain “+38”).

* SMS cost is charged pursuant to the rates of your mobile operator.

Warning! SMS commands are sent without spaces. The “+” sign must be typed.

By calling 3700 (voice menu)

Dial 3700 from the financial phone number

In the voice menu, go to “Payments – Mobile top up”

Follow the instructions given by the voice assistant

Warning! To top up, you must know the number topped up (if it is not your financial number), and the card details where the funds will be debited from.

By calling 3700 (voice menu)

Dial 3700 from the financial phone number
In the voice menu, go to “Payments – Mobile top up”
Follow the instructions given by the voice assistant

Warning! To top up, you must know the number topped up (if it is not your financial number), and the card details where the funds will be debited from.

Telegram bot PrivatBankBot

<p> Enter @PrivatBankBot in the search field (or follow the link: <a href="https://telegram.me/PrivatBankBot" rel="nofollow" tabindex="0" target="_blank"> https://telegram.me/PrivatBankBot</a> )</p>

Enter @PrivatBankBot in the search field (or follow the link: https://telegram.me/PrivatBankBot )

Click “Start” and sign up

Click “Top up”

Send phone number - select from the contacts or enter it manually. You can top up your phone number by clicking “Top up me”

Indicate the top-up amount (maximum UAH 3000)

Complete payment by clicking “Pay”

Telegram bot PrivatBankBot

Enter @PrivatBankBot in the search field (or follow the link: https://telegram.me/PrivatBankBot )
Click “Start” and sign up
Click “Top up”
Send phone number - select from the contacts or enter it manually. You can top up your phone number by clicking “Top up me”
Indicate the top-up amount (maximum UAH 3000)
Complete payment by clicking “Pay”

Automatic payments for mobile top-up

Indicate date and amount and we will top up your mobile every month

Top-up in time

You are always in touch – the operator will certainly get the money to activate your service package. All you need is to have sufficient balance on your card.

Flexible control

You can change the date and amount, add an optional card for the top-up or suspend the service at any time.

Convenient notifications

We remind you in Privat24 about payment debiting two days in advance. If necessary, you can suspend a payment, top up a card or make other corrections.

Payment templates

This feature will help you top up the mobile in a few clicks. The numbers toped up via Privat24 or other bank channels are added to templates and you don’t need to look for them among your contacts.

The template contains:

phone number;
the card from which you topped up mobile;
the last top-up amount.

You only need to choose a template and confirm payment.

Fees

Top-up method	UAH amount	UAH fee
Privat24 (web-version or mobile app), automatic payments, PrivatBankBot	0.01–100.00	2.00
	100.01 or more	4.00
ATM, Self-service terminal, ATM Recycler	0.01–100.00	3.00
ATM, Self-service terminal, ATM Recycler	100.01 or more	5.00
Voice menu “3700”	5.00 or more	3.00
SMS banking	0.01–50.00	1.00
	50.01–100.00	2.00
	100.01–150.00	3.00
	150.01–200.00	4.00
	200.01 or more	5.00

1% additional fee is charged if the top-up is paid from cards of other banks.

Available mobile operators

Frequently asked questions

When topping up my phone, I indicated the wrong number. What should I do?

If you have indicated the wrong phone number when topping up your mobile account, please contact the customer support of your mobile operator.

What should I do if, after the top-up, money has not been transferred to the mobile account?

First, check if the phone number you’ve indicated is correct.

Second, check the card balance and whether the debit is displayed in the card statement.

If the phone number you’ve indicated is correct but the top-up transaction is not displayed in the card statement as successful, please call 3700 for clarifications.

Can I top up the number of another subscriber?

Yes. You can top up the number of any subscriber among the available mobile operators.

Can I top up the number of a foreign mobile operator?

Unfortunately, top-up for foreign numbers is currently unavailable.

Can I top up a mobile from a currency card?

No. Mobile top-up is available from hryvnia card only.

How to check the history of previous top-ups?

The history of previous top-ups is available in Privat24.

Web-version: “Communications menu – Mobile top-up”.

Mobile app: “Mobile top-up menu – Archive”.

Why is the system rejecting the phone number?

Please check whether the phone number is entered correctly. If yes, then, unfortunately, accounts of this mobile operator cannot be topped up.

Can I top up my mobile at an ATM if I have no PrivatBank card?

Yes. If you pay from a card of another bank, the additional fee is 1%

Can I use the Privat24 mobile app if I am not registered with Privat24?

Yes. You can top up your mobile account with any bank card, just enter the phone number or select it from your contact book.

How to register in the Privat24 mobile app?

To log in/register in Privat24, in the first step you need to:

indicate your financial phone number (username/login);
click “Continue” to move to the next step.

In the second step you need to:

enter the password to your Privat24 account;
click “Continue” to log in.

Please note, additional confirmation may be needed for the successful login to your Privat24 account.

Should I use only capital letters in the text of the SMS request?

The letter-case of SMS commands does not make any difference.

Where can I find the nearest self-service terminal?

You can find the nearest self-service terminal on the map.

Where can I find the nearest ATM?

You can find the nearest ATM on the map.

Are the 3700 calls free of charge?

3700 calls are free of charge for numbers of all Ukrainian mobile operators.

At branches	Purchase	Sale
EUR/USD	1.121	1.139
For cards	Purchase	Sale
EUR/USD	1.121	1.139