Find out if your device supports eSIM
Operators guarantee: eSIM works only on devices certified in Ukraine.
If you’ve got one of these devices you should definitely become an eSIM owner
Smartphones: several numbers in one device
Forget about inconvenient physical SIM cards! Having an eSIM in your smartphone allows you to instantly switch between personal and work numbers, so your communication becomes much more optimized.
Tablets: internet is always at your fingertips
eSIM provides stable and fast access to the web on your tablet, thus, you stay productive and in touch in any situation without searching for Wi-Fi.
Smartwatches: the freedom of staying in touch
Turn your smartwatch into a stand-alone communication tool thanks to eSIM. Make calls, receive important messages and use the internet without being tied to your smartphone.
Laptops: seamless connectivity while working
eSIM in your laptop is a stable access to the internet without relying on Wi-Fi or external modems. Ensure yourself efficient work and connectivity in any location.
Operators guarantee: eSIM works only on devices certified in Ukraine.
What is eSIM?
eSIM is a digital SIM card embedded into a device. It allows you to have several numbers on one device without the need to change a physical SIM card.
How fast will the QR-code for installing the eSIM be sent to my email?
The QR-code for installing eSIM will be sent to your email in a few minutes after the payment.
How to find out if my device supports eSIM?
The devices supporting eSIM are: Apple models of 2018 and later, Samsung, Huawei, Google flagship smartphones, etc.
Or you can check it in your device settings.
iOS: Settings – Cellular. If you have the “Add eSIM card” item in the SIM cards menu, then your phone supports eSIM.
Android: Settings – Connections /Cellular – SIM card manager. If you have the “Add eSIM card” item in the SIM cards menu, then your phone supports eSIM.
How to install the purchased eSIM on the device?
You will receive the detailed instructions in the email sent by your mobile operator.
Do I need to be a PrivatBank customer to buy eSIM?
Yes, to buy eSIM via Privat24 you need to be a PrivatBank customer and have access to your Privat24 account.
Can I buy eSIM in my Privat24 for another person?
Sure, you can. The number you buy can be installed on any device supporting this technology.
Can I cancel the purchase of eSIM after payment?
The issue of canceling the purchase of eSIM after payment is regulated by the terms of your mobile operator. For more information, please contact the support service of the chosen mobile operator.
What should I do if I have not received the Qr-code by email?
First, you need to check if the purchase has been successful. You can check this in the service archive. If the purchase has been successful, please contact the support service of your mobile operator.