eOselia

The state mortgage lending program

A preliminary decision on lending is approved within 2 minutes
The service is conveniently managed via Privat24
The loan amount is up to UAH 5 mn
The deal is professionally supported by a personal manager

Terms of the eOselia program

Basic terms
Additional payments (obligatory for the agreement conclusion)
Min. loan amount UAH 100,000
Max. loan amount UAH 5 mn
Term 12-240 months
First installment starting from 20% of the real estate value
Customer interest rate (incl. compensation) 3% per annum, 6% from the 11th year
Interest rate excl. compensation 7% per annum, 10% from the 11th year
Repayment schedule annuity
Mortgage insurance 0.25% of the real estate cost or 1.25% (incl. war risks)
One-time fee 1% of the loan amount
Notary services UAH 12,000 (approximately)
Real estate appraisal UAH 3,500 (approximately)
List of third parties Appraisal and insurance companies, notary

Notice

How to opt out of advertising materials sent via the remote communication channels?

To opt out of advertising materials, call 3700 or contact the “Help Online” chat.

Can the bank require a customer to purchase the products which are not included in the banking service package?

The bank is prohibited from requiring customers to purchase any products or services from the bank or a related party/affiliate, as a prerequisite for the provision of these services (except for the provision of the banking service package).

Is the bank entitled to amend the agreement?

The bank is not entitled to unilaterally amend the agreements concluded with customers, unless is otherwise stipulated by the agreement or by law.

Can the agreement on the provision of the banking service be terminated early? How to terminate such an agreement?

Pursuant to art. 651 of the Civil Code of Ukraine, the agreement can be unilaterally terminated, by sending the relevant notice to the Borrower. The agreement shall be deemed as terminated on the date stated in the notice. Nevertheless, on the last day of the Agreement validity, the Borrower shall undertake to return the loan amount in full to the lender and completely fulfill other obligations under the agreement. An unilateral withdrawal from the agreement, shall not release the Borrower from the liability for breaching the contractual obligations.

What are the possible consequences for a customer in the case of an improper use of the banking service or the failure to fulfill obligations under the agreement on the provision of this banking service?

In the case of making untimely payments under the housing loan the customer shall:

  • pay the percentage in the amount of the currently valid double interest rate pursuant to the agreement, within the relevant period, on the overdue amount of the principal for the use of the loan, from the day following the date since the obligation becomes overdue; the customer shall pay to the bank the interest of the amount under the loan not-repaid in time, which, pursuant to Part 2 Art. 625 of the Civil Code of Ukraine shall be established by the agreement of the parties as a percentage of the overdue amount of the loan principal in the size of the doubled interest.
  • the penalty in the amount of the NBU double accounting rate, valid within the period for which the penalty shall be paid, on the amount of the late payment, but not less than 1 hryvnia for each day of delay and not more than 15 percent of the late payment amount. The penalty shall be paid in hryvnia.

Can a customer, upon the termination of the agreement, obtain a certificate confirming that parties have fulfilled their contractual obligations?

Yes. A customer, upon the termination of the agreement on provision of the banking service, , including in connection with the expiration, termination or fulfillment of obligations under the agreement, has the right to request the bank to provide the certificate confirming that the parties have fulfilled their contractual obligations, including with the option to obtain the information (a certificate) on the absence of debt and on the customer’s full execution of the obligations under the agreement, which the bank shall provide in the form of a paper or as an electronic document (at the customer’s choice) within five business days from the day when the bank receives such a request.

The customer may order the electronic document (the certificate) on his/her own in Privat24, by going to the menu - “Services – Certificates - Standard certificates” (the needed certificate should be selected from the list) – “Certificate on Card/Account Closure”/ “Certificate on the Loans”/ “Certificate on the existing/absent debt in the bank”.

The customer may visit the bank branch and obtain the certificate in a paper medium, which will be charged at the bank’s current rates.

Requirements for the borrower

If at 7% per annum
If at 3% per annum
Categories of customers:

Categories of customers:

  1. War veterans and their family members; combatants, persons with disabilities caused by the war, families of deceased (dead) war veterans.
  2. Internally displaced persons.
  3. Other citizens of Ukraine who do not own housing real estate or own less than 52.5 sq/м per one-person family (a single person) or per two-people family, plus 21 sq/m per each subsequent family member.
Real estate of the borrower

Real estate of the borrower

The candidate and his family members do not own housing (including future residential real estate) with a total area equal to or exceeding 52.5 sq. m - for a family of one (single person) or for a family of two and an additional 21 sq. m for each subsequent family member.

The candidate and his family members have not alienated residential properties within 36 months prior to the date of submitting the application for a loan, the total area of ​​which, together with the area of ​​housing owned by the family on the date of submitting the application, exceeds 52.5 sq. m - for a family of one (single person) or for a family of two and an additional 21 sq. m for each subsequent family member.

Borrower’s age

Borrower’s age

Aged 21 years and more, the age should not exceed 65 years of age (inclusive) on the expiry date of the mortgage loan

Borrower's real estate*
For example: for a family with one child = applicant (husband) + wife = 52.5 sq. m + child – 21 sq. m.
Therefore, the total allowable area of ​​the family's property is 73.5 sq. m.

Requirements for the real estate

Type of ownership, term of use

Type of ownership, term of use

Real estate registered in compliance with legislation: an apartment in a residential building, the apartment type (is multi-apartment house), a house (along with the land plot where it is located ), including townhouses

The subject of mortgage cannot be:

The subject of mortgage cannot be:

  • summer or garden house;
  • housing stock premises intended for temporary residence;
  • house and apartment in a house that are architectural monuments and included in the State Register of Real Estate Monuments of Ukraine;
  • real estate located in the area of military (combat) operations, in the territory of Autonomous Republic of Crimea or in temporarily occupied, surrounded (blocked) territories.

For militaries and law enforcement officers, pedagogical workers, scientific and pedagogical, medical workers, war veterans and their family members, combatants, persons with disabilities caused by war and family members of deceased war veterans, the subject of a mortgage cannot be an apartment in a house put into operation earlier than 20 years before the mortgage agreement date, if such real estate is located in Chernihiv, Sumy, Kharkiv, Zaporizhia and Kherson regions; or earlier than 3 years before the mortgage agreement date, if such real estate is located in other regions (except Chernihiv, Sumy, Kharkiv, Zaporizhia and Kherson) or in Kyiv.

For internally displaced persons and other citizens the subject of a mortgage cannot be an apartment in a house put into operation earlier than 20 years before the mortgage agreement date.

For citizens who do not own housing real estate, the subject of a mortgage cannot be an apartment in a house put into operation earlier than 3 years before the mortgage agreement date.

The regulatory area for real estate

The regulatory area for real estate

  • For apartments in multi-unit buildings - 52.5 sq. m for two family members + 21 sq. m for each subsequent family member, but not more than 115 sq. m m.
  • For detached houses and townhouses – 62.5 sq. m. for two family members + 21 sq. m. for each subsequent family member, but not more than 125 sq. m.

What is needed to apply for the state mortgage program “eOselia”?

Use the “Diia” mobile application, go to the menu - “Services” → “eOselia”.

Use the “Diia” mobile application, go to the menu - “Services” → “eOselia”.

Select the type of privileged category to which you belong.

Select the type of privileged category to which you belong.

Fill in all the fields to apply for the loan (marital status, information about children, non-movable property, etc.).

Fill in all the fields to apply for the loan (marital status, information about children, non-movable property, etc.).

Select “PrivatBank”.

Select “PrivatBank”.

Wait for an offer from the bank.

Wait for an offer from the bank.

Select “Accept Offer” at the bottom of the screen.

Select “Accept Offer” at the bottom of the screen.

When you accept the offer from the bank, our specialist will contact you within three business days and inform you about the subsequent steps on how to issue the mortgage loan in the fastest and easiest way which would be the best for you.

If you wish to call our specialist, you can find the number in your application (“Offer for the preferential mortgage” → “Contact phone number”).

What is needed to apply for the state mortgage program “eOselia”?

  1. Use the “Diia” mobile application, go to the menu - “Services” → “eOselia”.
  2. Select the type of privileged category to which you belong.
  3. Fill in all the fields to apply for the loan (marital status, information about children, non-movable property, etc.).
  4. Select “PrivatBank”.
  5. Wait for an offer from the bank.
  6. Select “Accept Offer” at the bottom of the screen.

When you accept the offer from the bank, our specialist will contact you within three business days and inform you about the subsequent steps on how to issue the mortgage loan in the fastest and easiest way which would be the best for you.

If you wish to call our specialist, you can find the number in your application (“Offer for the preferential mortgage” → “Contact phone number”).

Cooperation with state administrations

We do our best to provide our customers with the most lucrative conditions when they purchase their dwelling.
The categories of citizens who can receive compensation shall be determined by local governments.

Regional and local state administrations which provide the loan interest compensation:

Lviv Regional State Administration
Odesa Regional State Administration
Kryvyi Rih City Council
Chernivtsi Regional State Administration
Poltava Regional State Administration
Zakarpattia Regional State Administration

The list of categories:

  • Contracted military personnel of the Armed Forces, Security Service of Ukraine, Foreign Intelligence Service, Defence Intelligence of Ukraine, the National Guard, the State Border Service, the State Security Administration, the State Special Communications Service, the State Special Transport Service, senior core and ordinary ranked officers of the State Emergency Service, employees of the Court Security Service, police officers, and family members of the above stated persons.
  • War veterans and their family members; combatants, persons with disabilities due to the war, families of deceased (fallen) war veterans, as defined by Article 10 of the Law of Ukraine “On the Status of War Veterans, Guarantees of their Social Protection”, and families of deceased (fallen) Defenders of Ukraine.

Samples of documents

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Information on the essential features of the service

Download

Passport of the “eOselia” product

Download

Repayment schedule

Download

Mortgage loan agreement

Download

View Mortgage agreement

Download

Surety agreement

Download

Agreement on amendments to the mortgage loan agreement

Download

Accredited insurers and insurance products

Download

Insurance intermediaries

Download
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FAQs

Who is eligible to apply for a mortgage under the “eOselia” Housing Program?

A resident of Ukraine aged 21 to 65 (at the time of full repayment) who has an officially confirmed income and belongs to the categories of citizens in accordance with Resolution No. 856 (military personnel, medical workers, scientists and teachers, war veterans and their family members; combatants, persons with disabilities as a result of war, families of deceased war veterans, internally displaced persons, other citizens of Ukraine who do not own residential real estate or whose property is less than 52.5 sq. m for a family of two and an additional 21 sq. m for each subsequent family member).

What is the maximum loan amount according to Resolution No. 856?

The maximum cost of 1 sq. meter of total housing area cannot exceed the imputed cost of housing construction by regions of Ukraine, determined by the Ministry of Development and increased by 2 times;

Regional indicators of imputed housing construction costs

The standard area of housing provided for a family of two is no more than 52.5 sq. m of total area and an additional 21 sq. m for each subsequent family member, but no more than 115 sq. m for apartments and 62.5 sq. m of total area and an additional 21 sq. m for each subsequent family member, but no more than 125 sq. m for houses.

The amount exceeding the maximum cost of 1 sq. m of housing and the standard area is covered by the borrower at the expense of the first installment.

* The area of housing that was put into operation no earlier than three years before the date of conclusion of the contract, or property rights to housing, cannot exceed the standard area of housing or property rights to housing by more than 10 percent. Exceeding the area of housing that was put into operation no earlier than three years before the date of conclusion of the contract is not allowed. The cost of 1 sq. m. of housing cannot exceed the maximum cost of 1 sq. m. of housing by more than 10 percent.

Can a mortgage be repaid in an installment that exceeds the fixed monthly installment?

Yes, it can. The funds exceeding the installment will be directed to the repayment of principal.

In what cases a guarantor is required?

A guarantor is required in the cases when the main borrower lacks solvency.

For the “Military personnel” category surety is obligatory.

Who is eligible to receive assistance from the PFU?

  • Internally displaced persons.
  • Persons living in frontline areas.

What is the amount of assistance from the PFU?

  • Payment of 70% of the first installment on a preferential mortgage loan (but not more than 30% of the cost of the property).
  • Coverage of 70% of monthly payments during the first year of the loan agreement.
  • UAH 40,000 to compensate for a one-time bank commission and registration costs (notary services, state duty, etc.).

What are the requirements for a real estate object to receive assistance from the PFU?

Standard requirements of the “YeOselya” Affordable Housing Program, but the cost of the property should not exceed UAH 2 million.