SWIFT Transfers

PrivatBank credits payments according to the card or account tariff and does not charge any additional commission fees for this operation. All payment commissions are charged by correspondent banks. The type of commission payment chosen by the sender is also important:

• OUR type – commission fee is paid by the sender;
• SHA type – the sender pays the expenses of the payment sender, the expenses of the payment recipient are paid by the recipient;
• BEN type – all costs for the payment are paid by the recipient.

This can only be known for certain if the correspondent bank sends a direct request to pay the commission fee, but in most cases the commission fee is debited without such a request. If the sender has selected the BEN or SHA payment type, you can see the commission amount in the payment receipt report.

This is possible if the transfer is between two American banks. If the transfer goes through the domestic US wire transfer system, the correspondent bank may change the commission type information to non-priority. To avoid such a problem in the future, we advise the sender (if he is a private individual) to use the free SWIFT-TO-CHEQUE service. In this case, the beneficiary is guaranteed to receive the full amount of the transfer by check.

You can contact us regarding questions on SWIFT transfers using the following communication channels:

+38 (073) 900 00 04 (from 9:00 a.m. to 9:00 p.m.) – dedicated telephone line;

swift@privatbank.ua –  e-mail box for customer inquiries;

+38 (073) 900 00 02 – 24/7 Premium support.

Countries/territories with an unacceptably high level of risk:

1. Republic of Belarus
2. Republic of Iraq
3. Islamic Republic of Iran
4. Democratic People's Republic of Korea
5. Republic of Cuba
6. Republic of Nicaragua
7. Syrian Arab Republic
8. Republic of the Union of Myanmar (Burma)
9. Russian Federation
10. Bolivarian Republic of Venezuela
11. Islamic Emirate of Afghanistan
12. Democratic Republic of Congo
13. Federal Republic of Somalia
14. Republic of South Sudan
15. Republic of the Sudan
16. Republic of Yemen
17. Republic of Zimbabwe
18. Socialist People's Libyan Arab Jamahiriya
19. State of Eritrea
20. Autonomous Republic of Crimea
21. Pridnestrovian Moldavian Republic
22. Republic of Abkhazia
23. Republic of South Ossetia
24. Turkish Republic of Northern Cyprus
25. Republic of Kosovo

Please pay attention!  Residents of these countries are also not allowed to send/receive transfers.

Yes. When conducting additional analysis, the Bank is allowed to request supporting documents. The procedure for analysis and verification of documents is regulated by Resolution of the NBU No. 8 dated January 2, 2019 "Regulation on the procedure for analysis and verification of documents (information) on currency transactions by authorized institutions."

Documents confirming family ties:

• marriage certificate;
• birth certificate;
• divorce certificate;
• paternity certificate;
• surname and first name change certificate;
• adoption/guardianship documents.

The following documents are required depending on the relationship:

• husband, wife - the sender's marriage certificate;
• parents - birth certificate of the sender;
• children - birth certificate of the recipient;
• grandmother, grandfather - birth certificate of the sender, birth certificate of the sender's father;
• great-grandmother, great-grandfather - the sender's birth certificate, the sender's father's birth certificate, the birth certificate of the person who is the recipient's child;
• grandchildren - birth certificate of the sender's children, birth certificate of the recipient;
• great-grandchildren - birth certificate of the sender's children, birth certificate of the sender's grandchildren, recipient's birth certificate;
• brother, sister - sender's birth certificate, recipient's birth certificate;
• cousins - sender's birth certificate, sender's father's birth certificate, recipient's father's birth certificate, recipient's birth certificate;
• aunt, uncle - sender's birth certificate, sender's father's birth certificate, recipient's birth certificate;
• niece, nephew - sender's birth certificate, recipient's parents' birth certificate, recipient's birth certificate;
• stepfather, stepmother - child's birth certificate and marriage certificate concerning marriage with father/mother;
• stepson, stepdaughter – birth certificate and marriage certificate concerning marriage with father/mother;
• adopter, adopted - court decision on adoption of a child;
• a guardian or custodian, a person under guardianship - documents on guardianship (decision of the guardianship authority).

If the surname and first name have been changed, it is necessary to additionally provide a surname and first name change certificate, marriage certificate, paternity certificate, etc. (according to the reasons for the change).

List of countries for additional consideration

International account numbers are necessary to improve the efficiency of SWIFT payments. The use of IBAN reduces payment delays and helps simplify and reduce the cost of settlements with other countries.

Yes. The IBAN number may indicate either the card number or the card account 2620.