Money transfers from ZEN.COM to PrivatBank cards

PrivatBank's cooperation with ZEN.COM international service gives you opportunity to receive transfers from 31 countries around the world.

Favorable rates for international transfers
Multi-currency account (in 28 currencies)
Instant funds crediting
User-friendly application and simple process of replenishment in EUR, PLN or USD

How to transfer money via ZEN.COM and PrivatMoney?

Open the ZEN.COM mobile app.

Open the ZEN.COM mobile app.

Select the currency you want to send (EUR, PLN or USD).

Select the currency you want to send (EUR, PLN or USD).

Select "Transfer - Transfer to a card" (to send to a card number) or "Bank transfer" (to send to an account in IBAN format).

Select "Transfer - Transfer to a card" (to send to a card number) or "Bank transfer" (to send to an account in IBAN format).

Enter the card number or account number in IBAN format and check whether the "PrivatMoney" option is selected in the transfer type section.

Enter the card number or account number in IBAN format and check whether the "PrivatMoney" option is selected in the transfer type section.

Check the details again and confirm the transfer.

Check the details again and confirm the transfer.

Download the app and make transfers via ZEN.COM easily and quickly.

перекази через ZEN.COM легко та швидко
перекази через ZEN.COM легко та швидко

How to transfer money via ZEN.COM and PrivatMoney?

  1. Open the ZEN.COM mobile app.
  2. Select the currency you want to send (EUR, PLN or USD).
  3. Select "Transfer - Transfer to a card" (to send to a card number) or "Bank transfer" (to send to an account in IBAN format).
  4. Enter the card number or account number in IBAN format and check whether the "PrivatMoney" option is selected in the transfer type section.
  5. Check the details again and confirm the transfer.

Download the app and make transfers via ZEN.COM easily and quickly.

перекази через ZEN.COM легко та швидко
перекази через ZEN.COM легко та швидко
Open the ZEN.COM mobile app. Select the currency you want to send (EUR, PLN or USD). Select "Transfer - Transfer to a card" (to send to a card number) or "Bank transfer" (to send to an account in IBAN format). Enter the card number or account number in IBAN format and check whether the "PrivatMoney" option is selected in the transfer type section. Check the details again and confirm the transfer.

Rates and regulations for crediting transfers

Sending from ZEN.COM via PrivatMoney to Ukraine - 1%.
Receipt of funds to a PrivatBank card is not charged.

FAQ

How can a citizen of Ukraine sign up for ZEN.COM?

You can sign up for ZEN.COM using a Ukrainian passport (ID card) or a foreign passport. It is also possible to use a residence permit in one of the countries of the European Economic Area.

Where should you address questions regarding ZEN.COM?

PrivatBank:
Tel. +38 (073) 900 00 04 (from 9:00 a.m. to 9:00 p.m.)
E-mail: privatmoney@privatbank.ua

ZEN.COM Support:
In the ZEN.COM app, go to the home page and click the "ZEN.COM Support" button.
You can find the answer to your question in the FAQ section or start an online chat.
E-mail: hello@zen.com

How to receive a foreign currency transfer in cash?

After crediting funds to a card or account, you can order the required amount for cash payment.

To do this, use the "Cash Order" service in Privat24.

Advanced security

ZEN never asks its customers for their PIN code and CVV of their bank card, and does not require them to make ATM or cash transactions. If you have encountered fraud or received suspicious calls, please contact the official ZEN.COM support team immediately: hello@zen.com

Does ZEN.COM have restrictions on PrivatMoney transfers?

  • One transaction limit: 700 euros or the equivalent in another currency.
  • Monthly limit: 30 transfers, 9,000 euros or the equivalent in another currency.
  • Weekly limit: 5,000 euros or the equivalent in another currency.
  • Daily limit: 2,000 euros or the equivalent in another currency.

More details - https://www.zen.com/uk/personal/privatmoney/

How to replenish a ZEN.COM card?

If you are in Ukraine:

  1. By making transfer from your card in EUR or USD to the ZEN.COM card number.
  2. With the help of Google Pay and Apple Pay virtual wallets.
  3. Using a PayPal account.
  4. Via ZEN Buddies – internal transfer of funds for ZEN.COM users.

If you are abroad:

  1. By depositing cash via PlanetCash terminals to a ZEN.COM card (instructions can be found in the mobile app).
  2. Using cash via the Paysafecash app.
  3. By bank transfer from any bank.
  4. By transfer from a payment card to the ZEN Mastercard card number.
  5. With the help of Google Pay and Apple Pay virtual wallets.
  6. Using a PayPal account.
  7. Via ZEN Buddies – internal transfer of funds for ZEN.COM users.